Return Policy
We stand behind every product that passes from our hands to yours, with the intention to never see it again! If you need a return processed for your product, please reach out to us at theo@one21goods.com.
- Refundable items need to be returned without any signs of use for a full refund.
- You will be fully refunded once the items have been received and inspected.
- Any custom projects are not returnable.
- The buyer is responsible for the cost of return shipping. Each return is handled on an individual basis and at the discretion of ONE21.